Sony, you shoot yourself in a loop
September 15, 2011 12:41 PM   Subscribe

Sony (previously, previouslier, even more previouslier) is in the middle of pulling another fast one on its users. Terms of service for SNEA are changing effective today to forbid user participation in class action lawsuits and mandating Sony's own arbitration for disputes.
posted by pjern (7 comments total)

This post was deleted for the following reason: please save this post for when there is more there there, thank you. -- jessamyn



 
This is continuing fallout from April's Supreme Court decision allowing such contract clauses.
posted by Holy Zarquon's Singing Fish at 12:53 PM on September 15, 2011


Take away legal recourse and people will simply look to illegal restitution.

Man they must just love getting 0wnd.
posted by Civil_Disobedient at 12:55 PM on September 15, 2011


Do we have any other verification to flesh this out than an anonymous pastebin post ? While Sony's given plenty of reasons to GRAR in the past, there isn't enough verifiable information here to go on.
posted by k5.user at 12:58 PM on September 15, 2011


Huh. I thought this was illegal in California — there are a bunch of rights you can't legally sign away, even though you're routinely asked to — but looking at that SCOTUS decision (which I'd missed) makes me a lot more anxious about the amount of bullshit that I have to agree to in order to get any sort of service from a professional who can afford some LegalZoom boilerplate.
posted by klangklangston at 12:58 PM on September 15, 2011


1UP has a link to a pdf of the new ToS on Sony's site and some excerpts of the specific language included in the new terms.
posted by rmd1023 at 1:02 PM on September 15, 2011


This is continuing fallout from April's Supreme Court decision allowing such contract clauses.

That decision, by the way, is pretty under-appreciated as far as bad SCOTUS decisions go. It effectively allows corporations to nickel and dime their customers, even if they're obviously in the wrong, so long as it's impractical for consumers to go through arbitration to retrieve those nickels and dimes. I cannot think of any net positive for society which flows from the Court's reasoning.
posted by Sticherbeast at 1:03 PM on September 15, 2011


Do we have any other verification
I received an email from Sony yesterday notifying me that included the text "Please review all changes to the TOS and Privacy Policy carefully before indicating your agreement. In particular, please review Section 15 of the TOS, which now includes a class action waiver and requires that most disputes be resolved through arbitration." I haven't read through the TOS yet.
posted by bitmage at 1:03 PM on September 15, 2011


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